Terms of Service

1. This agreement

These Terms are an agreement between you and Grant Corporation (“KitchenCheckout,” “we,” “us”), 1012 East Ave J Suite 16, Lancaster, CA 93535. KitchenCheckout is a JustBuildNGo product. JustBuildNGo is a Grant Corporation web agency (justbuildngo.com). They cover kitchencheckout.com, every store we host (including yourname.kitchencheckout.com addresses and custom domains), the owner dashboard, the cook portal, and our text and email messages (together, the “Service”). By creating an account, checking the boxes at signup, or using the Service, you agree to these Terms, our Privacy Policy, Refund & Billing Policy and Acceptable Use Policy. You agree we may give you notices and records electronically (email, text, or in your portal).

2. Who can use KitchenCheckout

You must be at least 18, able to make a binding contract, and using the Service for a food business (including a home-based one). Give us accurate information and keep your login private — you’re responsible for activity on your account and for anyone you let use it.

3. What we do — and don’t do

We build and host an online ordering store for your food business and give you tools to run it: menu, orders, prep list, customers, sales reports and sharing tools. After you pay, we auto-build a private draft from your signup answers (look, name, pasted menu). You can edit it, ask us to polish it, and go live yourself once your menu, look, and payouts are ready — or wait for us to launch it. We are not a restaurant, caterer, courier, or food delivery platform, and we are not the seller of the food sold through your store. We don’t prepare, inspect, deliver or guarantee any food.

Features described as “coming soon” are plans, not promises, and aren’t part of what you pay for until they launch.

Local delivery means you or your driver brings the order to the customer. KitchenCheckout does not provide drivers. Carrier shipping (such as USPS, UPS or FedEx), shipping rates, labels and shipped-order checkout are not currently part of the Service. You may tell us during signup that you are interested in shipping, but that does not enable shipped orders.

4. Your responsibilities as a food business

• Rules vary. Food rules vary by state and city. You are responsible for permits, labelling, allergen disclosure, and sales-tax obligations where you sell. KitchenCheckout does not issue permits. See the cottage-food notes and confirm them with your state agency and your city or county. This section is not legal advice.
• Permits and limits. You must hold and follow every permit your city and county require — for example a Cottage Food Operation (Class A or B) registration or permit, or a Microenterprise Home Kitchen Operation (MEHKO) permit where your county allows them — and stay within their limits (such as meals per day or week, annual sales caps, and which foods you may sell). Our quantity limits and sold-out tools can help, but staying within your permit is your responsibility. If you’re unsure, ask your local environmental health department before taking paid orders.
• Food safety, allergens and labels. Accurate descriptions, allergen information, and any labels your permit requires.
• Prices and fees. Menu prices you publish must be accurate. If you charge any mandatory fee or service charge, it must be shown clearly with the item price and explained, as California’s pricing laws require. Delivery fees and tax are shown before the customer pays.
• Taxes. Collecting and paying sales tax and income tax on your sales. You set your tax rate in your dashboard.
• Your customers. Fulfilling orders, customer service, refunds, and any delivery you or your drivers perform.
• Your content. You have the rights to every photo, logo, name and description you give us.

5. Plans, automatic renewal and cancellation

Prices

First-month offer: Paid signups completed by 11:59 p.m. Pacific Time on December 31, 2026 receive the first Store or Store Plus subscription month for $19.99, automatically, with no code and no quantity cap. The offer discounts the plan only; custom-domain setup and yearly renewal charges are separate. It cannot be combined with a private signup offer; when a valid private code gives a larger first-invoice discount, that offer applies instead. From the next monthly billing date, the regular plan is charged until you cancel; domain renewal (if any) is billed yearly. A subscription month follows the calendar billing date, so it may be 28–31 days, not a guaranteed 30 days. The final amount is shown in Stripe before payment.

• Store: $50 per month, plus a 3.5% platform fee on card orders.
• Store Plus: $100 per month, plus a 2% platform fee on card orders.
• Your own domain: on Store or Plus, a one-time $20 setup fee with your first payment, then $25 per year to renew, charged automatically to your card on the same date each year until you cancel. See section 8a.
• Custom design beyond our templates is quoted separately ($299–$899) and only billed if you approve the quote.

Automatic renewal

Your plan is a subscription that renews automatically every month, and we charge the card you signed up with each month on the day you signed up, until you cancel. If you have a domain, it also renews automatically for $25 once a year, starting one year after you sign up; we email you 30 days before each domain renewal. We ask for your separate consent to automatic renewal before you pay, email you a confirmation with these terms and how to cancel, and send a reminder at least once a year.

How to cancel

Cancel anytime, online, in your portal: kitchencheckout.com/app/cancel — one click, no phone call needed. You can also email [email protected] or call (661) 441-3970; we process email and voicemail cancellations within one business day. Cancellation stops all future charges, including domain renewals. Your store keeps working until the end of the month you already paid for, then goes dormant (section 10).

Price changes

If we change your plan’s price, we’ll tell you by email at least 7 and no more than 30 days before the new price applies, with instructions for cancelling. The new price applies from your next billing date after that notice.

Plan changes and pauses

Upgrades take effect right away and you pay only the difference for the rest of that month. Downgrades take effect right away and unused time becomes a credit on your next bill. You can pause your store for up to 62 days per calendar year; you aren’t billed while paused and it reopens automatically on the date you choose.

Refunds and failed-payment steps are in our Refund & Billing Policy.

6. Card payments for your food (Stripe)

Payment processing services for cooks on KitchenCheckout are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to operate as a cook on KitchenCheckout, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of KitchenCheckout enabling payment processing services through Stripe, you agree to provide KitchenCheckout accurate and complete information about you and your business, and you authorize KitchenCheckout to share it and transaction information related to your use of the payment processing services provided by Stripe.

• You are the merchant of record. Card orders are charged directly on your own Stripe account. Money goes to your bank on Stripe’s payout schedule — it never passes through a KitchenCheckout account.
• Refunds, disputes and chargebacks on food orders are yours to handle in your Stripe account, and any amounts or fees from them come from your Stripe balance.
• Stripe’s processing fees are charged to you by Stripe and are separate from our platform fee. Stripe’s published domestic online card rate as of October 7, 2026 is 2.9% + 30¢ per successful charge for domestic cards. Other Stripe fees can apply. That rate is not an all-in price.
• Our platform fee is 3.5% (Store) or 2% (Plus) of each card order’s total, which includes items after any discount, the delivery fee and tax. Stripe collects it automatically at the time of the charge. There is no platform fee on pay-at-pickup orders. The platform fee isn’t returned when you refund an order.

7. Text messages and email

Messages to your customers

When a customer gives a phone number at checkout, the store tells them they’ll get texts about that order. On Store Plus we send order updates (like “ready for pickup” or “out for delivery”) in your kitchen’s name from a KitchenCheckout number only after carrier approval is active. That approval is not included with the plan and is not active until the carrier approves it. These are order-related messages only — about 1–3 per order. Message and data rates may apply. Customers can reply STOP to stop texts or HELP for help, or contact [email protected]. Carriers aren’t liable for delayed or undelivered messages. We don’t use customers’ numbers for marketing, and you may not use the Service to send marketing texts to anyone who hasn’t given you express written consent.

Messages to you

We email and text you about your account, your build, new orders, billing and security. You can opt out of non-essential texts by replying STOP; we’ll still email you about billing and your account.

8. Your content, our software

You own your menu, photos, logo and business information. You give us a license to host, copy, resize and display them to run and promote your store (including showing your store as an example of our work unless you tell us not to). We own the Service, our templates, designs and code. You may not copy, resell or offer our templates as your own product. Yourname.kitchencheckout.com addresses belong to us and are assigned to you while your account is active.

8a. Your own domain

• You own it. We register your domain in the name you give us at signup (the “registrant”), host it on our servers, and renew it each year while you pay the yearly renewal. Give us accurate contact details for the registration — domain rules (ICANN) require it. We turn on the registrar’s free privacy protection where it’s offered.
• Which names qualify. Names whose yearly renewal at our registrar is $20 or less — today that’s .com, .net, .org and .us. Extensions that are cheap the first year but cost more to renew (such as .store, .space, .shop or .site) aren’t available, and neither are premium names, which the registry prices individually, sometimes into the thousands.
• Already own a domain? We can move it onto your store; you keep ownership.
• Move it anytime. Ask and we’ll unlock the domain and send you its transfer code within 5 days, so you can move it to any registrar you like. Registries don’t allow transfers in the first 60 days after a new registration or a previous transfer.
• If your plan ends — you cancel, or payments stop after Stripe’s retries — we stop renewing the domain and stop charging for it. It stays registered in your name through the end of the year already paid, and you can transfer it out anytime before then. If you don’t, it expires on its renewal date and is released under the registry’s normal expiration rules; the registrar also emails the registrant before it expires. We never take ownership of a domain registered in your name.

9. Acceptable use

You agree to follow our Acceptable Use Policy. We may remove content that breaks it.

10. Suspension and closing an account

We may pause or suspend a store, with notice when practical, for unpaid fees after failed-payment retries, a health-department or regulator request, suspected fraud, stolen content, a serious breach of these Terms, or risk to customers.

Dormant stores. When your plan ends — because you cancelled, or because payment failed after Stripe’s retries — your store becomes dormant: it stops taking orders and nothing more is charged, but we keep your store, menu, orders and customer list for 6 months so you can reactivate it just as it was. We’ll email you when it goes dormant and again 30 days before the 6 months are up. If it’s still dormant after 6 months, we delete the store and its data (except records the law requires us to keep — see the Privacy Policy) and release its kitchencheckout.com address for others to use. Ask us for a copy of your menu, orders and customer list any time before then.

11. Disclaimers

We work hard to keep your store online and fast, but the Service is provided “as is” and “as available.” We don’t promise it will be uninterrupted or error-free, and to the extent the law allows we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t guarantee any amount of orders or sales.

12. Limits on liability

To the extent the law allows, neither side is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. These limits don’t apply to your payment obligations, your indemnity below, or liability that can’t be limited by law.

13. Indemnity

You’ll defend and indemnify KitchenCheckout against third-party claims arising from your food, your business, your permits and taxes, your content, your deliveries, or your breach of these Terms.

14. Disputes and governing law

If something goes wrong, email [email protected] first — most problems are solved quickly that way, and we both agree to try in good faith for 30 days before filing a claim. These Terms are governed by California law. Either side may bring a claim in small claims court; otherwise, disputes go to the state or federal courts in Los Angeles County, California.

15. Changes to these Terms

We may update these Terms. For material changes we’ll email you at least 30 days before they take effect. Continuing to use the Service after that means you accept the change; if you don’t, cancel before it takes effect.

16. General

These Terms and the policies they link to are the whole agreement between us about the Service. If part is unenforceable, the rest still applies. You can’t transfer your account without our consent; we may transfer these Terms with our business. Not enforcing a term isn’t a waiver.

17. Contact

KitchenCheckout is a JustBuildNGo product. JustBuildNGo is a Grant Corporation web agency. Grant Corporation · 1012 East Ave J Suite 16, Lancaster, CA 93535 · [email protected] · (661) 441-3970